Recently it seems as though at a certain time of the night, usually between 7-9, it becomes nearly impossible to place a call to Digicel if you’re using a GTT phone. Try it and more than likely you’ll be greeted with “Calls to this network cannot be completed, please contact the commercial office for further information” or something like that. Call into GTT customer’s service and you’ll be informed that it’s the other network that has the problem, and you will be further fed with all the bad qualities of Digicel. GTT’s CSR’s should respect the customer’s choice. If people want to have Digicel that is their choice, we live in a mostly free country and we are afforded the power of choice.
GTT is clearly sabotaging Digicel in this regard by blocking calls to their network, they need to stop this practice, it is stooping way below the belt and it’s definitely not playing on a level field for fair competition.
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